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Research... Assess Your Company Now!

How would you rate your company in the following areas?

We use customers as a resource to improve our business.  yes no

We talk to customers on a regular basis in a variety of ways on a variety of important topics.  yes no

We know what products our customers like, which ones they would like us to improve and which ones they would like to see us develop.  yes no

We know if our service level is improving, deteriorating or staying the same.  yes no

We know our competition, the services they offer and how we compare to them.  yes no

We know our market in terms of demographics and other information that would affect our ability to increase sales.  yes no


If you answered "no" to any of these questions, call Customer Experience Experts at 717 371 5310 or email us at nancy@customer-experience-experts.com!

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